Delivery management as an effective solution for logistics companies
In a crowded market, one of the most important consumer factors is the level of service. This applies to all sectors, including logistics. Integrated delivery management can help ensure quality service. Modern technical solutions for transport companies can help achieve this.
A key component of delivery management processes is order scanning. This occurs when the consignment arrives at the depot before the truckers complete the journey. This approach simplifies parcel identification and improves sorting efficiency. In addition, full accountability at each stage helps to reduce the risk of theft or loss.
Scanning benefits
The global logistics market will reach over US$75 billion in 2023. Compared to 2022, it has grown at a CAGR of 14.8%, indicating its demand. Meanwhile, the warehouse management segment is taking its place. It was worth US$4 in 2019. According to the forecasts, it will reach almost US$8 billion by 2027. Against this backdrop, the demand for goods scanning solutions is actively growing.
Their use offers the following benefits:
- Accuracy in process execution. Errors in order creation and shipping cost companies both money and reputation. A delivery management system increases process efficiency and reduces risk. As a result, the business and the customer can be confident that orders will reach their destination.
- Identification. Scanning orders makes it possible to track them every step of the way to the customer. In addition, the company has all the data it needs to analyse stock levels and delivery status.
- Simplified sorting. Internal freight scanning allows the company to automate the sorting process. The system automatically assigns parcels to addresses, making it easier for employees. This can improve productivity and minimise the risk of errors.
- Improved accountability. Scanning helps to define the responsibilities of drivers clearly. It also ensures that the right parcel is delivered to the right recipient. In the event of problems, the system allows you to identify at what stage an error occurred.
- Analysis. The data obtained from scanning is used for in-depth analysis of the company’s processes. It helps to track error rates and theft incidents to improve the company’s service levels.
Dedicated delivery management platforms provide these benefits. They allow you to monitor the entire order lifecycle. In most cases, the system includes two scanning options:
- internal – when goods arrive at the store;
- outbound – when the order leaves the office.
As parcels make their way to their destination, their status in the programme changes automatically.
